FNB eBucks recently announced a series of enhancements to its rewards program with some new, improved features, expanded travel discounts, and simplified earning rules.
The enhancements come as FNB continues to align its rewards programme with digital banking trends and customer expectations. By focusing on predictability, transparency, and lifestyle value, the bank aims to strengthen eBucks’ position as South Africa’s leading financial services loyalty programme.
The details of the updates and new products are as follows:
eBucks PayDay
- From October 2025, eBucks will make it easier for customers to plan for their rewards with a fixed allocation date. Customers will now receive their eBucks allocation on the 15th of every month—a predictable and reliable mid-month reward.
- In addition to having a fixed allocation date, eBucks will also enhance the customer experience with exclusive offers like eBucks Travel deals, discounts on the eBucks Partner Shop, and special offers from eBucks partners.
eBucks Travel
- Travel benefits are evolving to provide clients with enhanced value whereby the reward is earned on the full ticket price, including all taxes, as opposed to the base fare only.
- Customers can book seamlessly on the FNB App and unlock an enhanced experience with full transparency, an easy-to-use interface, and unbeatable prices—so their rewards go further than ever.
- Travel rewards will follow a tiered reward level structure, with the core program offering up to 20% off the full ticket price, up to a 40% discount when you hold FNB comprehensive motor insurance, and up to an 80% discount when you hold a full suite of Short-Term Comprehensive insurance products or a minimum short-term insurance premium of R5000 a month.
- For our Commercial customers, the core reward programme will mirror the up to 20% discount off the full ticket price, with up to 40% discount level when you hold a FNB Business Motor or Property cover and at least one additional qualifying comprehensive Business policy.
Updated eBucks points collection rules
- Virtual card in-store and online spend rules have been combined, and a customer now collects 500 points for successfully achieving 80% overall virtual card spend.
- The “nav engagement rule” now allocates 250 points for successfully engaging with “nav Money.”
- Customers now collect 250 points for engaging with Track my rewards every month.
The updated insurance rules below offer a maximum of 3500 points (for the first time in the insurance category). The details are:
- The FNB Life Customised (with minimum cover) rule and the corresponding points have been updated for FNB Premier, FNB Private Clients, FNB Private Wealth and RMB Private Bank clients.
- The FNB Life Customised and 2 optional covers rule and corresponding points have been updated for FNB Premier, FNB Private Clients, FNB Private Wealth and RMB Private Bank clients.
Aspire Boost my Rewards
FNB Aspire customers earn their reward when they spend at least R5000 with their qualifying Aspire card every month and meet at least 2 additional behaviors monthly.
All eBucks members will be made aware of the upcoming changes and are encouraged to familiarize themselves with the updated rules and available tools to maximize their rewards and improve their financial well-being.
